Patient Information - Medical Report Requests & Subject Access Requests Posted or Updated on 16 Dec 2022

Please note: From 19th December 2022, Hampton Surgery will use a 3rd party company to process Medical Reports and Subject Access Requests (apart from requests that require a GP opinion).

We use a processor, iGPR Technologies Limited (“iGPR”), to assist us with responding to report requests relating to your patient data, such as subject access requests that you submit to us (or that someone acting on your behalf submits to us) and report requests that insurers submit to us under the Access to Medical Records Act 1988 in relation to a life insurance policy that you hold or that you are applying for.

iGPR manages the reporting process for us by reviewing and responding to requests in accordance with our instructions and all applicable laws, including UK data protection laws.  The instructions we issue to iGPR include general instructions on responding to requests and specific instructions on issues that will require further consultation with the GP responsible for your care.

When the Practice create an instruction to iGPR these messages are automatically sent by iGPR to Patients and Third Parties by SMS and email.

"We act on behalf of Hampton Surgery, We have received your Subject Access Request/Medical report request and you can be assured that  this will be completed within 28 days. The report will be sent to you for access by a secure download link. Please read the instructions carefully.  If you have any further enquiries please contact iGPR on 01527 570005 between 9 and 5pm".

Privacy Notice

GP - GDPR Privacy Notice v2.6 --August 2022.docx